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- A bit of a counter-point, Jacob (though I agree with much of the argument): Some of the most successful companies in customer service got on social media BEFORE they had a customer melt-down in the...
- I don't think it's limited to social media, Jacob. Yep, we definitely have a more vocal method of airing grievances (and, I would hope, positive experiences too). Yet business practice was...
- Well put. The next step in the evolution of customer service and commerce is Social Media. Consumerism has changed. Buyers are looking for transparency from companies they purchase from. It takes...
- Bang on Jacob. Why can't companies be proactive rather than reactive and head off any negative experiences before the customer takes them online? I was following your tweets about your Dell...
- Hi, I am the Marketing Director at HeySpread. That is true, Tubemogul is a great service. But you should also have a look at HeySpread – http://heyspread.com. Far cheaper, with exclusive features...
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Social Media for the Movie Industry, A 20th Century Fox Strategy
Started by jacobmorgan · 7 months ago
You may be familiar with a new film that’s coming out by 20th Century Fox Called “The Day the Earth Stood Still.” Here is a brief synopsis of the film:
“In the film, a renowned scientist (Jennifer Connelly) finds herself face to face ... Continue reading »
“In the film, a renowned scientist (Jennifer Connelly) finds herself face to face ... Continue reading »
7 months ago
7 months ago
thanks for reading and commenting!
7 months ago
7 months ago