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- A bit of a counter-point, Jacob (though I agree with much of the argument): Some of the most successful companies in customer service got on social media BEFORE they had a customer melt-down in the...
- I don't think it's limited to social media, Jacob. Yep, we definitely have a more vocal method of airing grievances (and, I would hope, positive experiences too). Yet business practice was...
- Well put. The next step in the evolution of customer service and commerce is Social Media. Consumerism has changed. Buyers are looking for transparency from companies they purchase from. It takes...
- Bang on Jacob. Why can't companies be proactive rather than reactive and head off any negative experiences before the customer takes them online? I was following your tweets about your Dell...
- Hi, I am the Marketing Director at HeySpread. That is true, Tubemogul is a great service. But you should also have a look at HeySpread – http://heyspread.com. Far cheaper, with exclusive features...
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This is part of a series of posts for various quick and easy SEO tips. A few days ago I wrote, “quick and easy seo tips - title tags,” today we are going to cover meta descriptions. Meta descriptions are actually quite important because they are among the f
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7 months ago
7 months ago
thanks for the comment
7 months ago
Very clearly and concisely stated. Great job. Stumbled. :-)
Dali Burgado
7 months ago
thanks for the stumble!
6 months ago