Hello! Jacob Morgan on Social Media, Technology, Marketing, and Life is using DISQUS, a powerful comment system, to manage its comments. Learn more.
Community Page
- www.jmorganmarketing.com Jump to website »
-
Subscribe -
Community
-
Top Commenters
-
Popular Threads
-
Recent Comments
- A bit of a counter-point, Jacob (though I agree with much of the argument): Some of the most successful companies in customer service got on social media BEFORE they had a customer melt-down in the...
- I don't think it's limited to social media, Jacob. Yep, we definitely have a more vocal method of airing grievances (and, I would hope, positive experiences too). Yet business practice was...
- Well put. The next step in the evolution of customer service and commerce is Social Media. Consumerism has changed. Buyers are looking for transparency from companies they purchase from. It takes...
- Bang on Jacob. Why can't companies be proactive rather than reactive and head off any negative experiences before the customer takes them online? I was following your tweets about your Dell...
- Hi, I am the Marketing Director at HeySpread. That is true, Tubemogul is a great service. But you should also have a look at HeySpread – http://heyspread.com. Far cheaper, with exclusive features...
Jump to original thread »
This morning I recevied yet another “pitch” from a company asking me to write about their new product or service. My usual response is to either ignore the pitch or (more likely) to wish for a giant shard of bamboo to find it’s way directly through th
... Continue reading »
10 months ago
I will have to direct what I call the "oddball request" people to this post. A recent message I got started like this: "Dear Amy Jo- Happy to contact you for eventual cooperation of Partnerships projects in Gulf countries with partners from Europe." I have no idea who this guy is or why he thinks a beauty consultant and freelance writer in Oklahoma wants to cooperate with him. Maybe he and his partners need a makeover.
10 months ago
by all means direct that person to this post, i'll have some bamboo waiting for him!
thanks for reading and for commenting